With passion & competence to success

The founders

A brief profile of our two founders and managing directors

Dr. Ilja Konoplev

As a PhD in financial mathematics, Ilya’s heart beats for data. A significant amount of German online advertising runs on systems developed by Ilja’s previous companies. At Smart Host, Ilja takes care of data analysis and product development.

Julian Leitner

Grew up with tourism – at home online. As a former managing director of one of the world’s largest online retailers, Julian knows the possibilities that come with data-driven customer relationship management. His extensive knowledge of hotels affords him expert insight to the ins and outs of the industry. At Smart Host, Julian is responsible for sales and customer support.

Our teams

Our colourful team consists of Sales, Marketing, Customer Success Management, Finance, Office Management, Product Management, Design, IT and General Management.

Sales and Marketing

Marketing and sales act as the first point of contact with potential customers. Through diverse channels, marketing generates awareness of Smart Host and its product, while Inside Sales reaches out to these potential customers to establish initial contact.

Stefan Krupsack

Senior Sales Manager Deutschland

Laura Sperber

Sales Manager

Esther Pöhl

Senior Sales Manager

Customer Success Management

Customer service is their passion! Our customer success team is the direct contact point for all our existing customers and supports new customers during the implementation and the use of the software.

Product development

Our IT team is continuously at work on software development, new features, and enhancing the smooth-running usage of the product.