Smart Host is a B2B SaaS platform in the hospitality industry. We empower hotels to put their own data to work. We collect, clean and enrich guest data from both internal and external data sources. All of this combined with data analysis takes guest communication and marketing efforts to a new level. Our typical clients are not necessarily tech savvy, so it’s on us to skyrocket them into the digital marketing age, by simplifying the experience to the maximum through great usability.

As Senior Product Manager you are the product owner! You are the link between our users, our designers, our developers and our sales. It is your responsibility, to balance these four groups. You are in charge of the development roadmap and it is your responsibility that our users love and actually use our product.

We are a very early stage company run by experienced entrepreneurs– this is your chance to shape our product.

Tasks

  • Product ownership – you are part of the management team and the product’s advocate, you manage and optimize product ideation and implementation
  • Product development – you develop the product vision and functionalities and bring your ideas to life by directing our UI/UX designers
  • Usability – you ensure that our product users enjoy using Smart Host, conduct extensive user tests, guarantee for an optimal product-market fit, coordinate the development of training materials and customer on-boarding processes
  • Development roadmap – you decide on the right prioritization of features, manage available resources, meet deadlines and ensure a great product
  • Improvements – you enhance our product over time, ensure a stable and bug-free service
  • This is a start-up – don’t expect all tasks to be clearly outlined but we’ve done it before

Requirements

  • University degree, preferably in computer science, engineering, economics, statistics, math, physics or a related field of study
  • Job experience as product manager – at least 3 years, preferably in a SaaS business
  • Start-up experience
  • Passion for usable products – UI/UX are central to Smart Host
  • Experience with agile project management techniques (e.g. Kanban, Scrum)
  • Technical understanding of complex database problems and predictive analytics
  • Well structured, able to work under (time) pressure
  • Data-driven personality
  • Superb communication skills, full working proficiency in English and ideally German and/or Italian
  • High motivation, reliability and flexibility
  • Passion for travel and tourism

Benefits

  • Work independently in a very exciting environment
  • The founders have experience in building and scaling companies, this is not a startup boiler room
  • Green-flied project – help to shape the company, we have plenty of room for your ideas
  • Hands-on start-up, no red tape, no politics
  • Significant career growth opportunities in a fast-growing business
  • Fun & casual working atmosphere
  • International mindset, close collaboration with management
  • International atmosphere (customers, management, co-workers)
  • Compensation: competitive
  • Start: ASAP