References

Leading Hotels Are Satisfied With
Smart Host

our Hoteliers

Writing Success Stories With Smart Host

Leading hotels take a step into the future with Smart Host -
and write success stories together with us!

Tina Neudegger
OWNER HOTEL NESSLERHOF, GROSSARL

"Smart Host has completely fulfilled our wish for a transparent CRM program. A clear user interface is available for the front desk and a top customer service for the back office and newsletter creation. For us as owners, timely analyses of the campaigns, with selective sorting, are of course very important, and we can only recommend Smart Host."

Markus Widauer
OWNER Forsthofalm, Leogang

"For internal marketing and controlling the newsletter system, Smart Host is a very good and easy to use system. It is also very flexible and always evolving.
I have no criticisms regarding Smart Host and will continue to work with the system. I am also happy to recommend it to others."

Johannes Kohler
OWNER HOTEL ENGEL, Welschnofen

"Smart Host is the ideal tool for us in the area of CRM, as we can respond flexibly to individual customer requests, especially through the pre-stay survey. In addition, precise target group segmentation is easy to implement with Smart Host. The best thing about this tool, however, is that it is constantly improving and the support from our personal advisor is flexible and efficient."

OUR REFERENCES

What Do Our Customers Have To Say?

More than 100 of the best hotels in Germany, Austria, Switzerland and Italy already use Smart Host as the key to loyal guests and more revenue.

This is what our satisfied customers say:

HARZRESORT Torfhaus
Anja Herkenrath

HARZRESORT Torfhaus

"I have rarely experienced such friendly and competent support. Easy and understandable handling of the product. Everything is set up in such a way that you can use it without a lot of prior knowledge. You can send targeted newsletters and we have received an enormous increase in additional sales by sending pre-stay mails and learn a lot about our guests in advance, e.g. why the guest books with us. For us, this means that we can also provide the guest with specific information about his or her interests in advance."

Anja Herkenrath

Hotel Harzresort Torfhaus, Germany

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WEISSES KREUZ
Mara Theiner

WEISSES KREUZ

"The newsletter planning is really a great tool with which you can advertise at the right time for the right period. You can send a lot of newsletters without being a annoyance, because the filtering works great and there is never a risk that guests get something twice or worse get a newsletter with a better price than the one they already have."

Mara Theiner

Hotel Weissen Kreuz Bozen, South Tyrol

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Weihrerhof
Klaus Pichler

Weihrerhof

"Since we are clients from the very beginning, we have also gone through the various updates [...]. Smart Host appealed to us from the beginning with the idea of using and managing customer data in an optimized way. It helps us especially in newsletter sending with the choice of the optimal time for each target group."

Klaus Pichler

Hotel Weihererhof Bozen, South Tyrol

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Falkensteiner
Mark Kantioler

Falkensteiner Hotels

"Upselling in pre-stay communication works very well and we can book many appointments with guests for wellness and activities or sell additional services before their arrival."

Mark Kantioler

Falkensteiner Group, South Tyrol

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österreichischer hof – Bad Hofgastein, AUSTRIA
Seehotel Wiesler – Titisee, GERMANY
Ratscher Landhaus – Ratsch an der Weinstraße, AUSTRIA
Schmied-hans – Schenna, ITALY
Donatz – St. Moritz, schweiz
Traube – Nationalpark Stilfserjoch, ITALY
Dorfplatzl – Tux, AUSTRIA
Lärchenhof Ramsau– Ramsau am Dachstein, AUSTRIA
Oderberger – Berlin, GERMANY
PARKHOTEL HIRSCHWANG – Reichenau an der Rax, AUSTRIA
Tuxerhof – tux, AUSTRIA
Jagdhof – RÖHRNBACH, GERMANY

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