Our Products

FOR YOUR AUTOMATED GUEST COMMUNICATION

More direct bookings, without stress!

INTELLIGENT

Guest profiles

All guest data at a glance thanks to the interface to the PMS.
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AUTOMATED

Campaigns

Personalized communication – implemented quickly and flexibly.
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WITH LIVE AVAILABILITY

Offers

Create attractive offers in less than two minutes.
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individual

Correspondence

Effortless organisation of your guest communication.
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Your guest decides

Multi channel

Communication in all ways via
email, SMS and WhatsApp.
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Any

Questions?

Kann es so einfach sein?!

Ja. Hier gewinnen Sie genauere Einblicke in unser intuitives Produkt.

play_circle JETZT ProduktVIDEO SEHEN

Our guest module

AUTOMATIC GUEST PROFILING FOR IDEAL COMMUNICATION

Our guest module is the centerpiece of Smart Host. This is where all the data from your hotel programme (PMS), surveys and Smart Host's artificial intelligence come together. All data is centralized in one place: the guest profile. It is the basis for all modules in Smart Host and enables you to better understand and utilize the needs of your guests.

Campaign module

MORE DIRECT BOOKINGS THROUGH AUTOMATIC CAMPAIGNS

With our campaign module, you can communicate with your guests personally and automatically. Data from your PMS, artificial intelligence and automation from Smart Host support you in this. Enjoy maximum flexibility and decide whether you want to automate or select and design yourself. Your guest is always reached at the perfect time. The aim? More direct bookings, fewer booking gaps, more regular guests.

Offer module

QUOTE CREATION IN LESS THAN 2 MINUTES!

Our quotation manager is an all-rounder. It integrates seamlessly into your PMS and enables you to create quotations at lightning speed. Depending on the interface, it checks real-time availability and transfers bookings directly to the PMS. Or Smart Host simply creates and sends all quotations for you automatically. It's like magic!

Correspondence module

Effortless organisation of your guest communication

Those who communicate with their guests also receive answers. These need to be organised and answered. Our correspondence manager is ideal for this. It is both an inbox and a to-do list. Perfectly organised, nothing gets lost. Less work and happy guests!

Multi channel

Communication on all channels

With Smart Host multi-channel correspondence, you can reach your guests on all channels: by email, WhatsApp and SMS. Whether newsletter, pre-stay & post-stay, autopilot campaign or even direct message. The Smart Host Correspondence Manager allows you to keep track of everything.

JUST 5 Steps

to Smart Host

Does introducing a new tool sound like work and time-consuming? It's not. You can become part of the Smart Host family in just 5 steps!
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Elderly proud woman working in hotelErich Falkensteiner on armchair

Interview

Erich Falkensteiner

Some hotels in the renowned Falkensteiner Group have been working with Smart Host for many years. Erich Falkensteiner talks about his experiences and working with Smart Host in the video.