With the Smart Host CRM software, you turn your guest data into gold! Together, we will ensure that your first-time visitors become loyal and high-revenue regulars. Smart Host is your ideal solution for professional guest management and personalized communication.
Use Smart Host and make intelligent use of your guest data. From the creation of offers to the newsletter campaign, you communicate with your guests in a target-oriented manner and increase your booking volume. In addition, we automate standardized processes and give you more time for personal conversations with your guests. It not only sounds simple, it IS simple!
Use Smart Host to create relevant content for your guests and leave it to technology to consolidate the data in an automated and intelligent way.
Don't get stuck with the valuable guest data you already have in your PMS. Use your data to improve the quality of your communication and offer your guests a unique vacation experience. With our Smart Host products, you can do just that.
Get to know your guests even better and respond to their needs. Only if you use your guest data in a targeted manner and communicate with each guest individually, will you stand out as the perfect host from the mass of hotels. With our guest & campaign module, you use intelligently enriched guest profiles to automatically send your guests suitable campaigns. This way, anonymous guests become loyal regulars.
Impress your guests with the very first offer. It doesn't have to take long to write individual, professionally designed offers to your guests.
With our Smart Host offer generator CONNECT, you have all the necessary building blocks in your own design at hand and only adjust them as needed - automated and yet personal, just the way it should be.
Our team of superheroes is at your side from the very beginning, helping you navigate the guest data jungle. Whether in customer support, product development or marketing & sales, we have united the top specialists from the hotel & technology industry.
Online events as they should be: relevant, valuable and not too long! On a daily base we analyze thousands of bookings, consult hundreds of hotels and observe guests react to marketing measures.Periodically, we package all this into exciting webinars. Up-to-date statistics and analyses, expert opinions and discussion rounds, best practices and useful support or simply inspiration and efficient implementation tips - everyone will find something suitable here.Our academy sessions are exclusively for our customers, whereas our regular webinars are free to join for everyone. Sign up today.
P.S.: We regularly inform in our newsletter.