Intelligent guest profiles
Smart guest module
Thanks to the PMS interface, you can see all guest data clearly but in detail at a glance.
Free demo
Wait a minute ... what exactly is a guest profile again?
Guest profiles are digital profiles of hotel guests. They contain personal data, preferences, stay histories and feedback. This allows hotels to know exactly who the guest is, what they like and when they were last there. And at any time: whether in digital communication or in person at your hotel reception. This enables personalised support, faster service and targeted offers - for greater guest satisfaction and long-term loyalty.
Clear & compact
The guest list
Clear presentation of guests with interests, notes, fellow travellers and filtering according to arrivals and departures, guests in the house, etc.
Detailed & intelligent
The guest profile
Small: A profile is created for each guest, on which all important information is displayed, such as interests, stay statistics, booking segments and ratings.
Comprehensive & straightforward
The guest history
All interactions and communication with the guest are summarised clearly on a timeline.
As individual as your hotel
What do you want to achieve with your hotel CRM?
Together with you, we make sure that Smart Host delivers what you need:
Increase direct bookings
OTA independence
Personalised marketing
Promote guest retention & loyalty
Save time through automation
Increase occupancy
