The Hotel CRM Built for Your Entire Team

Communicate Smarter with the #1 Hotel-CRM

✔ Optimize your guest communication
✔ Boost your revenue
✔ Personalize every guest experience

with Smart Host - the CRM that is much more than just a marketing tool.

Intelligent

Guest Profiles

Thanks to the PMS integration, all guest data is available at a glance – from interests and booking behavior to personal notes. Your entire team is always in the know.

Hotels using Smart Host see up to
32x ROI
AUTOMATED

CRM

Delight your guests with personalized campaigns via email, WhatsApp, and SMS that are optimized and data-driven. With automated pre- and post-stay surveys, upselling and review management have never been easier.

"We started with the campaign module years ago. It is so clear and simple that it was only logical to expand it into the offer manager."
Andrea Kogler | Owner
WITH LIVE AVAILABILITY

Offers

Smart Host uses data to identify low-demand periods and automatically create customized offers that maximize room occupancy — all in under 2 minutes.

23% of all Bookings
in our hotels are generated by Smart Host
For every deep dive

Analytics

More insights for more targeted marketing. Smart Host Analytics is more than just reporting – it's the management tool for the modern hotel industry. Simple, efficient, and tailored exactly to what hoteliers need today.

+30% Conversion Rate
Achieved by Companies who are Data-Driven
a Champagne is not a Prosecco.

Are you still sending newsletters, or have you switched to campaigns?

Seamlessly connected to your PMS, Smart Host helps you reach the right audience at the right moment — with personalized offers, surveys, or newsletters. AI support for content creation is available at every step, with all key metrics clearly laid out in your dashboard

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As individual as your hotel

What do you want to achieve with your hotel CRM?

Increase direct bookings
OTA independence
Personalized Marketing
Boost guest retention and build loyalty
Save time through automation
Maximize occupancy
Learn More