With autopilot campaigns, you can reach your guests with the right communication at the perfect time, 100% automatically.
Autopilot campaigns cover all communication with your guests, regardless of who your guest is and what "situation" they are in. The autopilot campaigns hit the perfect moment, because they pay close attention to the guest's status in the guest life cycle.
• Before booking
• Before the stay
• During the stay
• After the stay
In addition to pre-stay & post-stay surveys and birthday greetings, various campaign types are available: In-Stay, Loyalty Status, Upselling, Rebooking, Reminders, We miss you etc.
You design these campaigns once to suit your taste and once activated, Smart Host sends the campaigns to the appropriate people at the perfect time.
And the best part? As a Smart Host customer, this feature is included free of charge!
Would you like to find out more? Then contact us, we look forward to hearing from you!