With our smart host offer manager CONNECT, you can answer booking requests from your guests in an optimized way and in no time at all. By bundling all information in one place and responding directly to concerns and requests from there, you always maintain an overview. The following modules help you to do this:
Our offer module combines the details from booking requests of your guests with their profiles and creates appealing offers in the in-house design. This allows you to respond quickly and yet individually to all guest requests.
Our guest module is the central collection point for your guest data. Here, the data from your hotel program, from the surveys and from the intelligent Smart Host analyses come together to create a comprehensive guest profile. This gives you a complete picture of your guests and their needs. This module is the foundation for all other modules.
Use Smart Host to create relevant content for your guests and leave it to technology to consolidate the data in an automated and intelligent way.
Nutzen Sie unseren Smart Host Angebotsmanager, um Ihre Angebote mit nur einem Klick zu erstellen und Ihre gesamte buchungsrelevante Kommunikation zentral von nur einem System aus zu tätigen.
Our offer module CONNECT revolutionizes the offer process. Use our offer manager to quickly, yet personally, respond to booking requests from your guests and bundle all booking-related communication in one place.
Together we will create offer templates with your individual content and customize those to your design. So every guest gets his individual offer in the perfectly fitting template: Winter holiday requests in a wintery dress, hiking requests in airy pictures and much more. You are welcome to personalize each offer with guest-specific information or send it directly with just one click.
You know your guests best and know which questions come up again and again. Therefore, you have the possibility to prepare text modules with common information, such as dog accommodation, vegan/vegetarian meals, etc., in advance and include them in your offers with just one click.
Do you still have available rooms in a higher category or additional services that can be booked directly? We will be happy to include them transparently in the offer and leave the final decision to the guest.
You do not just send offers with our offer manager, because also automate the reminder emails for offers that have not yet been accepted and payment notices for offers that have already been accepted. So nothing gets lost in the booking process anymore.
We have interfaces to all common PMS providers and automatically receive the following information: Availabilities, prices, room data and other booking-relevant information. This means for you: No double maintenance of prices and availabilities!
If your guests still have questions about their offer, you no longer have to leave Smart Host. Because no matter if your guests write to you via email, chat, WhatsApp, Facebook, SMS or any other channel, we bring everything together in one place. You can then conveniently answer all booking-related questions or requests from your guests via Smart Host.
With our Smart Host guest and campaign module, you can keep an eye out in the guest data jungle. By using your data in a targeted manner, you simultaneously improve the quality of your communication and offer your guests a unique on-site experience.
