Effortless organization of your guest communication.

Correspondence module

More direct bookings through automatic campaigns

Those who communicate with their guests also receive answers. These need to be organized and answered. Our correspondence manager is ideal for this. It is both an inbox and a to-do list. Perfectly organised, nothing gets lost. Less work and happy guests!

Everything at a glance

Your features

Clearly arranged

Correspondence management


Respond to guest enquiries about offers in just a few seconds with the help of customised templates in your own design.

At a glance

Offer overview

We show you the complete guest communication for each offer. This enables your reception to quickly recognise the guest's needs, respond to them and thus increase conversion many times over.

Communication on all fronts

Multi-channel communication

Reply to your guests on all channels: by email, WhatsApp and SMS. Keep track of everything in the Smart Host Correspondence Manager.
Multi-channel communication




Antworten Sie auf Gästeanfragen zu Angeboten in wenigen Sekunden, mit Hilfe von individuell für Sie entwickelten Vorlagen in Ihrem eigenen Design.

Auf einen blick


Zu jedem Angebot zeigen wir Ihnen die komplette Gastkommunikation. So kann Ihre Rezeption die Bedürfnisse des Gastes schnell erkennen, darauf eingehen und so die Conversion um ein Vielfaches steigern.

Kommunikaton auf allen wegen


Antworten Sie Ihren Gäste auf allen Kanälen: per E-Mail, WhatsApp und SMS. Den Überblick behalten Sie im Smart Host Korrespondenzmanager.
Zur Multi-Channel-KommunIkation

"Alle sind total begeistert und möchten das System auch gar nicht mehr wegdenken!"

Ann-Catrin Stolle

Sales & Marketing Seehotel Wilerbad


These are

Your tools


Text modules

Reply quickly and personally thanks to ready-made texts. These include frequently requested topics and employee signatures.

Nothing forgotten


Chaos after a shift change or illness? With the to-do list, everyone knows what still needs to be done.

Simple but effective


Of course, the guest also receives every message sent with the correspondence manager in your stylish hotel design.

Offers in just two minutes

Offer manager

Our offer module combines the details from your guests' booking enquiries with their profiles and creates appealing offers in the hotel's own design.
Offer manager
Female Hotel staff looking at a tabletHappy family on vacation

Guest communication on all fronts


With Smart Host multi-channel correspondence, you can reach your guests on all channels: by email, WhatsApp and SMS, whether newsletter, pre-stay & post-stay, autopilot campaign or even direct message.
multi-channel Communication