Personalized communication -
implemented quickly and flexibly.

Our campaign module

More direct bookings through automatic campaigns

With our campaign module, you can communicate with your guests personally and automatically. Data from your PMS, artificial intelligence and automation from Smart Host support you in this. Enjoy maximum flexibility and decide whether you want to automate or select and design yourself. Your guest is always reached at the perfect time. The aim? More direct bookings, fewer booking gaps, more regular guests.

Everything is possible

Your campaigns

Almost like magic

Magic Campaigns

Our integrated artificial intelligence uses all available data to determine a campaign plan optimised for your hotel.

Lean back thanks to

Autopilot Campaigns

With Autopilot Campaigns, you can reach your guests with the right communication at the perfect time and in a 100% automated way.

DO it yourself

Own Campaigns

Of course, you can also create your own campaigns at any time and segment them according to your requirements.

The mise en place of the guest reception

Pre-Stay Surveys

With the help of our pre-stay surveys, you can collect your guests' preferences and automatically enrich guest profiles even further.

Let's be honest!

Post-Stay Surveys

The stay-related communication with your guests is rounded off by personalized post-stay evaluation surveys. Negative reviews are efficiently mitigated.

Fast wie magie


Unsere integrierte künstliche Intelligenz ermittelt aus allen vorhandenen Daten einen für Ihr Hotel optimierten Kampagnenplan.

Zurücklehnen dank


Mit den Autopilot-Kampagnen erreichen Sie Ihre Gäste mit der richtigen Kommunikation zum perfekten Zeitpunkt und das zu 100% automatisiert.

Selbst ist der hotelier

Eigene Kampagnen

Selbstverständlich haben Sie jederzeit die Möglichkeit auch eigene Kampagnen zu erstellen und nach Ihren Vorstellungen zu segmentieren.

Das mise en place des Gästeempfangs


Mithilfe unserer Pre-Stay Umfragen sammeln Sie Vorlieben und Präferenzen Ihrer Gäste und reichern damit automatisiert Gastprofile noch weiter an.

jetzT mal ehrlich!


Abgerundet wird die aufenthaltsbezogene Kommunikation mit Ihren Gästen durch personalisierte Post-Stay Bewertungsumfragen. Negative Bewertungen werden effizient abgefedert.

"Alle sind total begeistert und möchten das System auch gar nicht mehr wegdenken!"

Ann-Catrin Stolle

Sales & Marketing Seehotel Wilerbad


These are

Your Tools

Simple but effective


Create recipient segments such as demographics, loyalty, interests or even booking and stay behaviour of your target group.



With the Smart Host Editor, you can create attractive campaigns in no time at all and in your own design.



Let Smart Host automatically generate or optimise your texts thanks to artificial intelligence.



With literally just one click, you can translate your campaigns into any desired language. This offers potential for even more sales.

Everything in real time

Performance measurement

Transparent reporting forms the basis for high-revenue campaigns and should help you to constantly improve your campaigns.

WhatsApp, Sms & Mail

Multi Channel

Communication in all ways!
Reach your guests by email, WhatsApp, SMS, ... Your guest decides!
Learn more


What do others say?

Blindly trusting a new tool is not that easy. Let us convince you - not only from us, but above all from the best practices of other hoteliers who are already celebrating success with Smart Host.
Anna WieslerCouple laughing at a laptop

The heart of smart Host

Guest profiles

All guest data at a glance. Always up-to-date and available at any time. Booking types, an overview of the communication and interaction history and statistics are just some of the gadgets that await you!
To the Guest profiles