Simple. Automated. Profitable.

All guest data at a glance thanks to the interface to the PMS.

Targeted marketing

... and a personalised approach for more bookings and returning guests

Personalized communication

... thanks to precise data analysis

Automation &
artificial intelligence

...for better results in less time

Your success is measurable!

All live figures at a glance in your Smart Host dashboard

Smart Communication

As a hotelier, you are sitting on a treasure: data.

With Smart Host, you can communicate with your guests in a targeted, automated and personalised way. Thanks to automation and artificial intelligence, your hotel can look forward to more satisfied guests. The hotel CRM enables individualised communication in an amazingly short amount of time, and your success can finally be measured! You get all the figures in real time at a glance in the Smart Host dashboard.

Our hoteliers

Writing success stories

Leading hotels are taking a step into the future with Smart Host –
and write success stories together with us!

Tina Neudegger



Großarl, Austria

"Smart Host completely fulfilled our wish for a clear CRM programme. A clear user interface is available for the reception and top customer service for the back office and newsletter creation. For us as bosses, timely analyses of the campaigns with selective sorting are of course very important and we can only recommend Smart Host."

Markus Widauer



Leogang, Austria

"Smart Host is a very good and easy-to-use system for internal marketing and controlling the newsletter system. It is also very flexible and is constantly evolving.
I have no criticisms of Smart Host and will continue to work with the system. I am also happy to recommend it to others."

Michaela Muster


Ratscher Landhaus

Steiermark, Austria

"The arrival mailing is great, as guests can make their wishes known simply and easily. If there are any changes, the team is at my side with the utmost care and quick implementation. The split review page is also great. If someone wasn't so happy, we can react immediately and the guest doesn't immediately post it on all online platforms. A big advantage in times of Holiday Check and the like! I can only recommend the system."

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Ready to write your own story?

In five steps

… to your hotel-CRM!

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Hello smart host, hello hotel!

You are now part of the Smart Host community and in a welcome meeting we will introduce you to Smart Host and discuss your personal wishes and ideas.
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CRM meets PMS

Our experts set up the interface to your PMS and ensure reliable data transfer. This is the basis for everything you do in Smart Host.
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Your handwriting ...

Smart Host is now adapted to the design of your hotel, so that colors & font are already preset for your future guest communication.
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Learning by Training

Our training program enables you to exploit the full potential of Smart Host and achieve the desired success.
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Check the data together with your personal contact, discuss any final questions and off you go in the (digital) post!



Become part of
of our journey!

Tips & Tricks
... all about the topic
e-mail marketing & insights into our Smart Host everyday life!
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